Covid 19 Policy

Our commitment

At Sam-Rena’s Home Care Services it is our top priority to dedicate to safeguarding the safety of NDIS participants. We all have a responsibility to be as watchful and pro-active as we can in the current difficult circumstances of the coronavirus (Covid-19). It is up to each person in our society to do their part to reduce the risk and perhaps even stop the virus from infecting the homes at Sam-Rena’s Home care Services.

The participants’ safety as well as that of our personnel, guests, contractors, and allied health professionals is of the utmost importance. Several changes have been made in an effort to combat the threat posed by Covid-19 among our stakeholders, particularly the participants with disabilities.

To provide a secure atmosphere for the participants, we ask that each visitor and associate abide by our Covid-19 policy. When you enter a Sam-Rena home, we’ll ask you for some quick but crucial details so we can fill out the screening form.

A digital non-touch thermometer is used to take your temperature during the screening process. A temperature of 37.5°C or higher is above a healthy body temperature and typically means there is a problem. One of the indicators that someone may be infected with the Covid-19 virus is a temperature that is higher than normal.

The individual would need to undergo additional tests and be on the lookout for additional symptoms like headache, runny nose, weakness, coughing, and sneezing as this is a fundamental but inconclusive indicator. In general, these are referred to as flu-like symptoms. These need to be addressed right away, and they shouldn’t be handled lightly.

A person must stay in quarantine for 14 days if they exhibit these symptoms, according to a NSW Health rule, and get tested for the coronavirus.

Covid-19 Policy

Policy brief and purpose

The steps we are actively taking to stop the spread of coronavirus are outlined in our company Covid-19 policy. You are respectfully asked to adhere to all of these guidelines to maintain a safe and healthy home and workplace in this particular setting. We must all react to these health precautions in a responsible and open manner. We promise to always treat your personal information and sensitively and with the utmost confidentiality.

With the advent of new legislative regulations, our coronavirus Covid-19 policy is subject to modification. If so, we’ll send you an email as soon as we know more.

Scope

This Covid-19 policy is applicable to all of our staff members who work on-site. To make sure we respond to this challenge jointly and consistently, we strongly advise our remote workers to study this action plan as well.

Covid-19 Policy Elements

Here, we list the necessary steps workers must take to safeguard our participants, themselves, and their fellow employees from a possible coronavirus infection.

We all have a responsibility to be as watchful and pro-active as we can in the current difficult circumstances of the coronavirus (Covid-19). It is up to each person in our society to do their part to reduce the risk and perhaps even stop the virus from infecting the homes at Sam-Rena’s Home Care Services. The participants’ safety as well as that of our personnel, guests, contractors, and allied health professionals is of the utmost importance.

Screening

A digital non-touch thermometer is used to take your temperature during the screening process. A temperature of 37.5°C or higher is above a healthy body temperature and typically means there is a problem. One of the indicators that someone may be infected with the Covid-19 virus is a temperature that is higher than normal. The individual would need to undergo additional tests and be on the lookout for additional symptoms like headache, runny nose, weakness, coughing, and sneezing as this is a fundamental but inconclusive indicator. These are referred to as flu-like symptoms. These need to be addressed right away in the current atmosphere, and they shouldn’t be handled lightly. A person must stay in quarantine for 14 days if they exhibit these symptoms, according to a NSW Health rule, and get tested for the coronavirus.

Participants, staff and visitors must assist in curtailing the Coronavirus risk by adopting following measures:

  • Both participants and staff are required to always wash their hands after using the restroom and returning from outdoor activities. Always keep your hands clean.
  • At the entry point, all employees are required to use hand sanitizer to wash their hands.
  • Try not to touch your face too much
  • Wash your hands often.
  • The house should be cleaned by the staff, especially the door handles and other regularly touched areas.
  • The use of gloves and masks
  • Maintain the required social distance, which is 1.5 meters from the person in front of you.
  • Participants’ relatives must abide by our request not to attend Sam-Rena’s Home Care Services when prompted. We’ll do our best to collaborate closely with you and give you all the information we can.

Employee Movement Risk Assessment

We consult with the workers during our risk assessment to understand their movements. The majority of information about staff movement is focused on their other places of employment, such as their second or third job in high-risk settings like nursing homes or other outlets that provide services to people with disabilities, including jobs like retail establishments and venues. By knowing this information, we can assess the level of risk associated with each member of our team and our house, as well as the possibility of spreading an infection from one workplace to another. We try to comprehend what the employee does on their own to prevent cross infection as well as what their other place(s) of employment do to keep the employee safe. With this insight, we next have individualized conversations with each employee to determine the best course of action for reducing the risk specific to that employee. Each employee is expected to submit a Covid-19 Risk Assessment form, disclosing any additional job, volunteer work, and involvement in the community.

Employees are asked to assist us in determining the level of danger that personnel may present to our participants. Your sincere responses will enable us to determine the best ways to prevent putting our participants at risk of developing Covid-19. Submitting such information to relevant authorities is required by law, the information provided is solely for use by Sam-Rena’s Home Care Services management and will not be shared with any external entities or people.

Our commitment

Sam-Rena is dedicated to safeguarding the participants’ safety and well-being as well as that of our staff, guests, and contractors. At Sam-Rena’s, we have implemented the following measures to stop COVID-19:

  • Install a checking point at the entrance
  • Hands-free hand sanitiser
  • Non-touch digital thermometer
  • Questionnaire for screening
  • Ongoing training for staff members in infection control and prevention, notably with the use of personal protective equipment (PPE)
  • Covid-19 automobile kit, which includes masks, gloves, and sanitization material.
  • Frequent sanitisation of commonly touched surfaces.
  • PPE for employees
  • Covid-19 risk evaluation
  • Participating in the twice-weekly Zoom meetings where the MoH will provide you with the most recent information.

How to get tested

  • Visit a drive-through or public COVID-19 testing facility run by your local health district.
  • Visit a COVID-19 GP Respiratory Clinic run by the Australian Government.
  • Call your GP.
  • Ask your doctor to refer you to a private pathology collecting facility.
  • Use Histopath to look for self-collection (https://www.histopath.com.au/)
  • Dial 1800 020 080 to reach the National Coronavirus Helpline (24-hour help line)

More information

https://www.health.nsw.gov.au/Infectious/covid-19/Pages/clinics.aspx

https://www.health.nsw.gov.au/Infectious/covid-19/Pages/case-definition.aspx

Sick Leave

If you feel unwell or have symptoms of a cold, such as coughing, sneezing, or fever, ask for sick time or, if possible, work from home. Employees who give participants direct care are unable to do this.

If you have a positive COVID-19 result, you cannot resume work until you have fully healed and have a note from your doctor attesting to your recovery.

Requests for work from home (not for caretakers or Lifestyle Support Partners)

You can ask to work from home if you’re feeling under the weather but still capable of working.

We will ask you to work from home for 14 calendar days after you have recently returned from a region with a high number of COVID-19 cases (based on CDC notifications), and only then should you be completely symptom-free. During this time, you will also be urged to refrain from making physical contact with any participants or co-workers.

Request work from home if you are a parent and must stay at home with your children. To set arrangements, get in touch with your manager or departmental leader.

Request work from home if you need to care for a family member who has COVID-19. If you are asymptomatic or have a doctor’s statement stating you don’t have the virus, you may only go back to work 14 calendar days after your family member has fully recovered. Additionally, you will be advised to avoid making physical contact with any of your co-workers during this period.

General hygiene

  • In addition to using hand sanitisers, wash your hands after using the restroom, before eating, and if you cough or sneeze into them.
  • Sneeze or cough into your sleeve, particularly the elbow. When using a tissue, make sure to dispose of it properly and promptly wash and sanitize your hands.
  • To provide adequate ventilation, open the windows frequently.
  • To avoid contracting an infection, refrain from touching your face, especially your eyes, nose, and mouth.
  • Avoid close physical contact with others if you find yourself coughing or sneezing frequently and take extra precautions (such as requesting sick leave).

Understanding how germs can spread

  • Touching your face with unwashed hands
  • With unwashed hands, preparing or consume food and beverages.
  • Handling infected objects or surfaces.
  • Sneeze, cough, or blow your nose into your hands before touching other people’s hands or everyday objects.

Key times to wash your hands

Washing your hands frequently will help you and others around you stay healthy, especially during these times when you are most likely to pick up and spread germs:

  • Prior to, during, and after meal preparation.
  • Prior to eating
  • Both before and after providing at-home care for a sick person who is vomiting or has diarrhea.
  • Before and after a cut or wound has been treated.
  • Following a bathroom visit.
  • After performing diaper changes or tidying up a youngster who has urinated.
  • After sneezing, coughing, or blowing your nose.
  • After coming into contact with animal manure or animal feed.
  • Following using pet treats or food.
  • After handling waste.

Sam-Rena’s Home Care Services is required to follow the following instruction from the NSW Government as a registered NDIS service provider. Our instructions are to:

Have a thorough mechanism in place for screening all employees and guests before they enter.

Any staff members or guests who have a fever higher than 37.5°C or respiratory symptoms, no matter how minor, should not enter the facility. They should be recommended to undergo COVID-19 testing and isolate at home.

Visitors and workers from Victoria during the last 14 days should not be allowed inside the institution (noting an exception for staff in border communities with a valid border permit).

Any employees and guests who have been to any of the sites at the same time as a COVID-19 case should be excluded for a period of 14 days following their visit to the mentioned location (see the current list of venues and dates at https://www.nsw.gov.au/covid-19/latest-news-and-updates). It is crucial to frequently visit the website because this list could grow.

All residential disability care employees who live in one of the aforementioned local government areas, suburbs, or a community on the NSW/VIC boundary are required to wear surgical masks while on the premises.

Surgical masks are required for staff in this group who provide care for patients who have a greater or increased risk of developing serious COVID-19 sickness (https://www.health.gov.au/news/health-alerts/novelcoronavirus-2019-ncov-health-alert/advice-for-people-at-risk-of-coronaviruscovid-19).

Additional Information

Please call your local NSW Health public health unit at 1300 066 055 or go to https://www.health.nsw.gov.au/Infectious/covid-19 if you would like additional information about public health.

For further information on NDIS-related matters, including any financial concerns pertaining to NDIS participants, get in touch with the NDIA at 1800 800 110 or visit their website at coronavirus.ndis.gov.au

Commission for NDIS Quality and Safeguards, available at ndiscommission.gov.au

Additionally, an email can be sent to MOH-NDIS@health.nsw.gov.au for further enquires.

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